Espresso Parts dba Fiorenzato-USA is proud to offer a 100% accuracy guarantee. If Fiorenzato-USA makes a mistake on your order, Fiorenzato-USA will cover the shipping costs to correct the mistake. In order to qualify for the 100% accuracy guarantee, orders must be transmitted via the website on Fiorenzato-USA.com or EspressoParts.com.

Website purchases at Fiorenzato-USA.com and EspressoParts.com are eligible for return within 20 days of the ship date. Wholesale customers are responsible for return shipping fees and liable for damages or lost equipment.

Further details on this policy are found here. Please read this carefully so that you are fully aware of restocking fees, return restrictions and how to move forward with this request. Thank you.

Fiorenzato USA Wholesale Return & Exchange policy.